For those of us who work or live with people with communication difficulties it’s important that we consider the purposes of human communication. As long ago as 1988 Janice Light suggested that there were 4 main purposes and we believe this is still a good model to bear in mind.
(Light, J. (1988) “Interaction involving individuals using augmentative and alternative communication systems: state of the art and future directions”, AAC, 4, 2, 66-82)

She described these purposes as:
1. Expression of needs and want – to regulate the behaviour of another person to get something
2. Information transfer – to convey information from person A to person B
3. Social closeness – to establish and maintain relationships with others
4. Social etiquette – to conform to the social conventions of politeness

We believe that there is a tendency to concentrate too much on 1 and 2 and not enough on 3 and 4. If we dwell on needs and wants, which is very often the focus of communication aids, there is a danger that the person with the communication difficulty will find it hard to establish and/or maintain relationships.

In 1998 John Locke wrote that ‘small talk’ is crucial for the construction and enjoyment of relationships with others and that by revealing thoughts we elicit reactions from others. This is what we regard as social closeness or engagement. ‘Small talk’ or ‘social closeness’ may sound irrelevant but it is one of the most important purposes of human communication.
(Locke, J. L. (1998) “Where did all the gossip go? Casual conversation in the Information Age”, American Speech Language Hearing Association, 40, 3, 26-31)

Talking Mats, which uses attractive and motivating communication symbols, is one way to help people to express their thoughts and achieve ‘social closeness’, whether they are a 4 year old boy with Downs Syndrome or a 95 year old woman with dementia.
Talking Mats is one of the few resources that is versatile enough to be used as a stroke communication resource, for consulting children and young people or to help with communication difficulties and dementia, to name but three.
It allows people to express their thoughts in a visual way which in turn can elicit a response from their communication partner. Moreover, solid research has shown that Talking Mats increases engagement in people with different communication difficulties.

Click here to see our publications

Standard Training 

Attending one of our standard training courses will:

• Provide you with a range of practical tools and models that will help you evaluate a person’s ability and their level of support required
• Give you a holistic framework to support people with communication disability
• Build your confidence in using Talking Mats
• Encourage your creativity in using and applying Talking Mats in different situations such as goal setting, sharing views, supporting disclosure, enabling decision making…..the list is endless!

You can either

• Book places on our regular courses held in different venues across the UK
• Book a bespoke training for your organisation
• Participate in our 12 week online training course 

Train the Trainers courses 

However, you cannot train others unless you have completed and passed one of our residential ‘train the trainers’ courses. We put significant emphasis on our accredited training because without it, the quality and integrity of the Talking Mats framework is diluted and damaged.Talking Mats is based on extensive research and although it may appear simple, there are many complex layers involved in using it and we need to be confident that trainers have an in depth knowledge and understanding of these.

In order to apply to become a Talking Mats trainer you have to have completed the standard training (above), be experienced in using Talking Mats and fulfil the course requirements. 

Intellectual Property 

Talking Mats was originally developed at University of Stirling and the Intellectual Property is held by the University and Talking Mats Limited is assigned the sole rights to Talking Mats. Talking Mats is registered as a trademark. Only training that is sanctioned by us is recognised and anyone training others without being a recognized Talking Mats trainer is infringing Intellectual Property and copyright.

Signposting and sharing knowledge 

We are of course delighted when people share their knowledge and experience of Talking Mats and signpost others to the website and resources.

The following article has just been published:

Murphy, J., & Oliver, T.M. (2013) The use of Talking Mats to support people with dementia and their carers to make decisions together.  Health & Social Care in the Community Health and Social Care in the Community 21(2), 171–180

A resource which has been developed form our research is Talking Mats (bronze) Dementia and Social Care  Click here

For further information please contact info@talkingmats.com This email address is being protected from spambots. You need JavaScript enabled to view it.

A theme from our Seminar: Using Talking Mats in research and evaluation

The 4 main discussions which emerged from this theme were:

1.How to evaluate the effectiveness of Talking Mats – this has been done in several projects which are listed on the Talking Mats website as well as by other researchers
2.Using Talking Mats to evaluate the progress of individuals by using Talking Mats to measure their goals before and after intervention
3.Using Talking Mats to evaluate whole services by adapting questionnaires to be used in the Talking Mats format of main topics and options – e.g. making Care Inspectorate questionnaires accessible
4.Getting group feedback to evaluate an event such as the benefit of a training course or seminar