Getting feedback on AAC services
Getting feedback on AAC services is particularly challenging because of the communication support needs of this group of people. It is therefore really important for AAC users to have the chance to say how they feel about the services they receive. Services need to make sure that this group of people have a voice and that there is a mechanism for their views to be taken into account in monitoring the quality of services and service planning.
NES has funded the opportunity for professionals to attend a seminar and go away with a resource to support them to get feedback from AAC users about their service. The Talking Mats resource was trialled and developed with Forth Valley AAC partnership and is based on AAC quality indicators (NES 2013).
This opportunity is free of charge to people in AAC partnerships in Scotland. You will attend a half day specialist seminar and go away with a free resource to use in practice.
The resource will help people find out how AAC users feel about:
- People who work with them
- How AAC services are delivered
It provides a model of good practice which could be extended to evaluate other services.
4 dates and locations are available.
Edinburgh- Tuesday 17th March 1.45 -4-.30pm
Dundee – Wednesday 18th March 1.45 -4.30pm
Glasgow Thursday 19th March – 1.45 -4.30pm
Inverness Friday 20th March 1.45 -4.30 pm
If you are trained in Talking Mats and wish to take up this great opportunity, please book your place as soon as possible.